FAQs

What is Copierworks?

We are a full service printer sales and leasing company located in Burnaby, Canada. We opened for business in 1992. Through Copierworks and our sister company Tonertech, we offer a one stop solution for office printing including copiers sales, leasing, and renting, free delivery, installation, and recycling of brand name OEM ink at discount prices, as well as copier servicing and repair.

What type of clients do you serve?

In short… any business that needs a printer or copier! We provide businesses of all sizes with printing solutions — from single copiers and large format printers to full scale networked solutions across office buildings. Our clients include offices and home offices, warehouses, movie studios and production sets, medical companies, call centers, restaurants and bars, and everything in between. No client is too big or small. If you need a printer, we’ve got you covered.

Which cities do you service?

We service Lower Mainland, British Columbia including the cities of Vancouver, Burnaby, Surrey, Richmond, New Westminster, Port Moody, Westham Island, Delta, Abbotsford, Mission, Chilliwack, Coquitlam, Langley City, White Rock, Blaine, and the surrounding areas.

Should I lease, rent, or purchase a printer?

We offer all three options. If you aren’t sure which one is right for you, please contact us today and we can help weigh your options.

What’s the $99 Business Printer?

In 2019, we acquired Valley Copiers, a local printing company in Burnaby known for their flat rate no-contract $99 Business Printer, which we’ve continued to offer. View our Promotions page for more information and to see if that promo is right for you.

What brands do you carry?

We carry all the top rated printer brands including HP, Toshiba, Epson, Konica, Brother, Samsung, & more! Our exclusive dealer relationships with these brands and our longevity in business allow us to offer unparalleled pricing to businesses in Lower Mainland — up to 40% off MSRP.

Do you setup and install your printers?

Yes — all Copierworks printers include free setup, installation, and training. Our leased/rented printers also include free ongoing maintenance, repair, and technical support.

Do you provide ink and toner?

Through our sister company, Tonertech, we offer discount prices on brand name OEM toner cartridges from HP, Brother, Lexmark, Canon, Samsung, Xerox, and more, as well as our own line of environmentally friendly locally remanufactured toner. We also offer Free Toner Delivery and Free Toner Cartridge Pickup & Recycling in Lower Mainland BC.

Are there contracts?

Depending on whether you decide to lease or rent your copiers, there may be annual contracts involved. However our contracts are not designed to lock you into services you don’t need in the future, but rather, guarantee rates for one or more years (depending on your needs).

Is HP a good brand?

HP is a world leader in commercial copiers. The HP enterprise series we offer are premier all-in-one printer / copier / scanner / faxes that are easy to use for a small office but come packed with features that can handle even the most demanding enterprise solutions.

Will it work with my network?

Thanks to HP MFPs open architectures, you can now rely on stress-free compatibility with the latest network technologies. We can take care of the entire network installation start to finish or work with your in-house IT department for a smooth and easy installation.

How soon can you deliver a copier?

Often times we can offer same day delivery depending on your location and the time of day you place your order. Otherwise your copiers will be delivered and installed within 1-2 business days, or at a scheduled time and date that works best for you.

What if my copier breaks?

On-Site maintenance is included free with every copier rental. We also offer Free Replacement Parts & Repair if anything were to go wrong with your printer. You’ll never pay a dime extra for replacement parts or repairs.

How do I get started?

Call (604) 838-7368 or e-mail sales@copierworks.com for a fast and free quote.

I’m interested, but I have a few more questions. Who can I talk to?

No problem. Give us a call or shoot us an e-mail and we’ll be happy to answer any questions you have about our products and services.

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