Clients ❤️ Copierworks
Businesses love working with Copierworks because of our no holds back approach at customer service! We pride ourselves on offering a full service solution for all your business printing needs and have been proudly serving our community in Lower Mainland BC since 1992.
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“After an extensive search for a new copier for our office, we decided to go with CopierWorks and I’m so glad we did! From the initial communication to the final delivery of the printer, the entire experience has been exceptional. Having worked with numerous companies over the years, I can confidently say I’m impressed with the level of service we received. Matt, Nico, and Cesar have been fantastic throughout the process, making everything seamless and hassle-free. I highly recommend CopierWorks to any company in need of a new copier to lease. Their professionalism and customer care have been outstanding!”
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“Absolutely amazing, kind team. I am so impressed with this company. Every detail and customer service is top notch 1st class.”
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“Matt & Cesar have both been very helpful in getting us the right equipment and plan and then a very informative and helpful set up by Cesar who was extremely knowledgeable, friendly and professional. Thank you!”
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“Very happy with my first purchase from this company. First they knew exactly what I needed to order. Then, when delivery had to be delayed due to unexpected conditions (snow and ice in Vancouver) their staff was in touch with me right away to reschedule. The driver arrived on time in a car with proper winter tires. And now I’m back to my project with fresh supplies!”
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“Extremely helpful staff with scheduling pickup, drop off, and setting up!”
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“Great service. Rented a scanner here and solved my problem for a great price.”
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“These people and their company are simply amazing. Customer service above and beyond the call of duty. Knowledgeable staff that treats you like family and truly values you as a customer. I wouldn’t deal anywhere else.”
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“The staff are friendly and extremely knowledgeable providing high quality and timely service. Definitely recommend.”
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“Matt Middleton was easy to work with. Prices and service top notch. It’s good to work with a local company.”
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“Great tech support from Nico. He patiently walked me through 2 options for re-set of my Brother printer so it would recognize that a new (non-Brother) toner cartridge had indeed been installed properly and printer then began to cooperate and make copies as directed. Thanks also for emailing instructions for future reference.”
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“5 star service from Nico Riekert. The guy deserves a raise.”
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“We took our time deciding on the right printer for us and they were most patient. Once we made a decision, we were invoiced and product set up and delivered by two fantastic fellows (Caesar and Fernando) within 48 hours with minimal disruption to our staff. Highly recommend Copierworks! Keep up the great service!”
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“We’ve had a printer from Copierworks for 2.5 years and can’t rave enough about the excellent customer service. Any time we need anything, the response is prompt, professional and polite, they will go above and beyond to ensure everything is just right.”
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“I have been dealing with Toner Tech for a couple of years now, and the service has been impeccable!! Pam and Nico are amazing to deal with and their tech Cesar, was top notch. I would highly recommend using this company.”
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“We recently got their printing service, and it has been smooth sailing so far. We had a couple of issues with some settings we did not understand but they were quick to resolve it and explain to us step-by-step how to use the machine. Printer itself is very good. Would recommend!”
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“I contacted customer service and was pleasantly surprised by Nico who took my call. He was able to tell me that my HP printer is still under warranty and that once I contact them they will replace the printer if the issue isn’t solved. Thanks again Nico! I won’t hesitate to recommend you to all my friends when they need to purchase a new computer/laptop or printer.”
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“Love dealing with Matt and the team! Such a great company to work with. Always willing to help!!”
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“Always lovely people to deal with, provide great products & services. Assist me with my printing issues in a timely manner. Have used them for ages.”
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“Absolutely amazing after sales service even on printer that’s outside of its warranty period. Wouldn’t go anywhere else for a business printer setup.”
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“Great company to work with! Any issues with printer the tech comes out to our office asap. Very happy with the service!”
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“Copierworks helped me do my bit for the planet today. I have a Brother Printer/Copier/Scanner that wasn’t working. Brother couldn’t find the problem, but Nico at Copierworks was an angel, patiently walking me through to a solution. Printer saved! Thanks Nico!!!”
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“Your technician attended twice, the first service charge was $206.08, and there was no charge for the second visit. Caesar was extremely polite, patient and considerate. I am 89 years, old, and had no idea that there were three different Brother printer / copier procedures, Print, copy and scan. I thought there were only Print and Scan. Furthermore, I did not know how to scan to email (gmail), or that my computer system was wireless. Caesar explained the procedures several times, and made sure I had a better understanding of how to resolve problems. In short, Your service is fast and reliable, or in one word “Incomperable!” Caesar must be a valued employee. I would not hesitate to recommend Tonertech to anyone who requires computer repair.”
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“We are extremely pleased with the support provided by Matt and his team at Copierworks. After over 10 years with one of the three larger printing companies, we grew tired of the lack of communication, delayed service, and the only attention we received was when it was time to renew our contract for 2 large machines. We decided to give Copierworks a try, and we couldn’t be happier. Not only do they offer competitive pricing, but having a local support team that is always available is a huge plus. Additionally, being able to call the owners directly rather than dealing with outsourced customer service centers is a major advantage A+. Support your small local businesses.”
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“Machine works like a beast! Excellent customer service- on and off sight. I’d recommend using for any and all Copy needs”
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“We found Copierworks after our Ricoh lease expired and we couldn’t reach out to a local sales rep for replacement. Matt has been very helpful and easy to correspond with. Pricing was on point and the service has been excellent. It’s a great feeling to deal with a local company who actually cares about their customers.”
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“Best prices in town. Best service hands down!!!!!!”
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“The service is good and the staff is very friendly and helpful. I would recommend to anyone who is looking for a copier service.”
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“Copierworks and Tonertech provide excellent service! I have been using their service in my workplace. Nico assists me so friendly and quickly! Whenever I had issues with our printer, he helped me so quickly. I highly recommend this company:) Also I really like the chocolate they gave me after they deliver toners for us haha”
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“Fantastic experience from Matt and the whole team at CopierWorks. Our very small nonprofit was in need of a new printer as our old agreement with another company was going to be going up a lot on renewal.
Matt quoted us a no nonsense, no sales pitch or pressure price on a lease and maintenance contract that no one else could touch on a machine that exactly matched our needs.
Bonus, it has some extra features like wireless printing that we had never had before and really appreciate. Delivery and setup went smoothly. 100% recommend.”
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“Copierworks is doing a great job. Any requests are successfully dealt by them. Professional and trustworthy!”
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“Leasing our printer has been a much better option than buying was. The team at Copierworks have been extremely helpful and we will continue to use them for our copier needs.”
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“The team at Copierworks is great! Professional, knowledgeable, helpful and friendly. Matt took his time to help me find the right copier for our printing and access needs. Delivery was on time and Nico was so helpful in helping us set up and explain how to use the copier. No hidden fees or extra costs, the price was what was discussed. Would recommend Coperworks to anyone who is looking for a copier/printer.”
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“Matt and his team have been extremely helpful in keeping out printing needs met! Would recommend!”
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“Copierworks is one of the best company. Teammates are helpful and knowledgeable. Owner is responsible. Great Team you can trust!”
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“Wow.. Wow… Wow! Myles and Matt went above and beyond to help us figure out why our printer wasn’t working. We were all set to purchase a new machine when I called in, however with a little time and patience, Myles was able to help sort out the issue and we’re back in business printing what we need. Both Matt and Myles took the necessary time on the phone to solve the problem and I truly felt like an important customer – something that is not always present when speaking with companies these days. I am very grateful for them both. Although a new sale didn’t happen for them today, Copier Works will 100% be our first call when it’s time! Highly recommended!”
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“Great team, great prices, great service. What more can you ask for. Thanks!”
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“We enlisted the services of Matt & Co. at Copierworks when we received a grant to upgrade our I.T. infrastructure. We are a charity that operates in Port Coquitlam, Maple Ridge and Mission, B.C., and we depend on good value for our dollar from our vendors. Matt and his team were accommodating, helpful and purely customer oriented. We purchased a full size copier and two smaller laser printers. We definitely picked the right company to fulfill all of our printer and copier needs!”
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“The law firm I work for has used Copierworks as our go to for printing needs for years. They are always quick to respond when service is needed, and sometimes can even help without sending a technician out. When we need new supplies, they are just as fast, delivering as soon as the next day! Thanks for all your help :)”
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“Copierworks & Tonertech have been super helpful from start to finish, and beyond! Matt and Talia are always there to answer our questions and assist us in anyway. Excellent and fast customer service! We’ve had a few issues with our printer (mainly user error) and they’ve been great dealing with it all. Would highly recommend!!”
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“They know their products and offered me a cost effective long term printing solution that I am very pleased with. Great service & knowledgeable staff”
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“Hi Pam – I am very pleased with the Brother colour printer I recently purchased from you. I want to thank you once again for the very professional and courteous manner throughout the buying, delivery and set up process…. everything went flawlessly. I was particularly impressed with the advice during printer selection, the punctuality of delivery and the friendliness during installation. I would highly recommend, without qualification, your printer sales and service.”
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“We have used Tonertech for at least 20 years. There has always been excellent service. They return telephone calls quickly. Pick up and deliveries are swift. Very pleasant and helpful people always.”
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“I cannot commend the team at Copier Works highly enough. Our experience, from the initial contact form submission to the flawless on-site installation, was nothing short of exceptional. It was evident that this team understands the true essence of professionalism and customer service.”
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“We purchased a used HP laser printer from Copierworks. Should have done it sooner. For an extra $10 it was delivered to our door in perfect working condition. Good service, good products, good prices all provided by a local company that has real people answering inquires and standing behind what they sell. Will buy again. Recommended.”
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“Tylor helped my small business purchase a new laser printer and not only am I blown away by the exceptional service he provided, the printer is fantastic. He gave us multiple options with different price points and made the process of ordering and installing very easy for us. Highly recommend! Thanks Tylor!”
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“Customer Service was amazing. They had what I was looking for and I am a very happy customer. They were very knowledgeable and very easy to talk to. I am extremely happy with Tonertech, they had exactly what I needed, and they delivered it the next morning. Very happy customer!”
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“Excellent Customer Service. They take great care in making sure our needs are met. They deliver & take away used toner cartridges to be reused or recycled properly.”
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